Privacy & Cookie Policy

Last updated: May 2026

Introduction

At SP Legal Solutions, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website. We have written this policy in plain English to ensure it is clear and easy to understand.

Data Controller

SP Legal Solutions Limited is the data controller responsible for your personal data. Our company details are:

  • Company Name: SP Legal Solutions Limited
  • Company No: 09487404
  • Registered Address: The Hangar, Hadley Park East, Telford, TF1 6QJ

Information We Collect

We may collect and process the following data about you:

  • Identity Data: First name, last name, title, and date of birth.
  • Contact Data: Billing address, delivery address, telephone numbers.
  • Financial Data: Bank account and payment card details (processed securely).
  • Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system.

How We Use Your Information

We use your personal data to:

  • Provide legal services and advice to you.
  • Manage our relationship with you, including billing and administration.
  • Comply with our legal and regulatory obligations (such as anti-money laundering checks).
  • Improve our website, services, and client experiences.

Legal Basis for Processing

We will only process your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our clients (including Contact, Identity, Financial, and Transaction Data) for 6 years post-matter for tax and regulatory purposes.

Your Rights

Under data protection laws, you have rights in relation to your personal data, including the right to:

  • Access: Request access to your personal data.
  • Correction: Request correction of the personal data that we hold about you.
  • Deletion: Request erasure of your personal data.
  • Objection: Object to processing of your personal data.
  • Restriction: Request restriction of processing of your personal data.
  • Portability: Request the transfer of your personal data to you or to a third party.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

We use strictly necessary cookies (required for the operation of our website) and analytics cookies (to recognise and count the number of visitors and see how visitors move around our website). You can manage your cookie preferences through the cookie banner on our website or via your browser settings.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

  • Address: The Hangar, Hadley Park East, Telford, TF1 6QJ
  • Phone: 01952 257171

ICO (Supervisory Authority)

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.